Privacy Policy

Last updated:

1. Introduction

Stratager ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. We are bound by the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

2.1 Information You Provide

We may collect information that you voluntarily provide to us when you:

  • Fill out contact or enquiry forms
  • Request information about our services
  • Communicate with us via email or phone

This information may include your name, email address, phone number, company name, and any other information you choose to provide.

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses

3. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide customer support
  • Send you information about our products and services
  • Improve our website and services
  • Analyse usage patterns and trends
  • Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who assist us in operating our website and conducting our business
  • When required by law or to protect our rights
  • In connection with a business transfer or merger
  • With your consent

5. Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

8. Your Privacy Rights (Australian Privacy Principles)

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the following rights regarding your personal information:

  • Access: You may request access to the personal information we hold about you.
  • Correction: You may ask us to correct information that is inaccurate, out of date, incomplete, irrelevant, or misleading.
  • Complaints: If you believe we have breached the APPs, you may lodge a complaint with us directly. If you are not satisfied with our response, you may complain to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date above.

11. Contact Us

If you have any questions about this Privacy Policy or wish to access or correct your personal information, please contact us:

Phone: +61 7 5648 2664
Email: [email protected]
Address: PO Box 802, Labrador, QLD 4214, Australia